Hybrid
Managed Support

Batman had Alfred. James Bond had Q.
Who do you rely on?

Hybrid Managed Support replaces your existing IT support

We know all about the old signs of IT support. Frustration from seeing the same issues over and over. Resolutions taking forever. Unnecessary on-site visits.

Hybrid Managed Support replaces IT support of the past with a modern approach. We fuse the knowledge of our IT specialists with the awesomeness of our machines. 

Solution Features

 

FACE TIME

Put A Face To A Name

When you have an issue, please reach out. Based on how you work, we have different ways to reach us. It could be a simple email or an IT specialist can jump on a 1:1 video conference. Know that someone is there to help you resolve your issues.

 

REMOTE ACCESS

We See What You See

Eliminate confusing phone calls or unnecessary travel when describing what issue you are seeing. Nothing replaces looking at the desktop to understand and troubleshoot what the issues are. For core servers and devices, Remote Access enables our IT specialists to address your issue immediately.

 

KNOWLEDGE BASE

Knowing Is Half The Battle

No one likes to encounter the same IT issue over and over. To have a fix at your fingertips, we provide a knowledge base for your company. As new issues happen, we document the resolution so anyone can fix it faster. As your company grows, new employees can tap into this wealth of knowledge to make their lives easier.

The Results

You get faster IT resolutions so you can get on with your day. Think of it as your own Q from 007 while you go off and focus on saving the world... or running your business.